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Need help diagnosing "disappearing aircraft"

Posted: Sat Nov 14, 2020 2:44 pm
by bert.laverman
We fly a weekly session with our own server, and sometimes one or two people disappear from the session. Disconnect-connect and theyr'e back, but the same person then is likely to "drop off" again later. No idea what causes this. Everyone is using the same version of JoinFS, and this problem has existed already since a few versions ago. Typically it is a specific person and the "victim" (the one losing the other from the session) is also the same.

How do we troubleshoot this?

Cheers,
Bert Laverman

Re: Need help diagnosing "disappearing aircraft"

Posted: Sat Nov 14, 2020 2:49 pm
by Peter
Which version are you currently using?

Try looking at the Monitor view and checking the logs to see if there are any errors there.

Peter

Re: Need help diagnosing "disappearing aircraft"

Posted: Sat Nov 14, 2020 3:56 pm
by RotorRick
We have found (after MANY hours of testing!) that if someone is missing, disconnecting JoinFS from their sim and reconnecting usually allows them to reappear.

YMMV

Rick

Re: Need help diagnosing "disappearing aircraft"

Posted: Sun Nov 15, 2020 8:57 pm
by bert.laverman
@Peter: Up until 1.5.3, as of today flying with 1.5.4, and nobody has disappeared yet. (knock on wood)

@RotorRick: Yes, that is what we do, but the problem returns after a while.

Bert

Re: Need help diagnosing "disappearing aircraft"

Posted: Sun Dec 13, 2020 6:52 pm
by bert.laverman
Ok, it is happening even with 1.5.12:

Code: Select all

13-12-2020 19:46:41.946 - Listing aircraft 'KLM127' from '82.72.105.226' - Model 'PMDG DC-6B KLM Royal Dutch Airlines (PH-DFI | 1959)'
13-12-2020 19:46:42.023 - Injecting aircraft 'KLM127' - User '82.72.105.226' - Model 'PMDG DC-6B KLM Royal Dutch Airlines (PH-DFI | 1959)' - Sub 'DC-6 United Air Lines 1958'
13-12-2020 19:46:42.051 - Aircraft injected 'KLM127' - User '82.72.105.226' - ID '22' - Sub 'DC-6 United Air Lines 1958'
13-12-2020 19:46:47.462 - ERROR - Simconnect exception - 20
13-12-2020 19:46:47.462 - ERROR - Simconnect exception - 20
13-12-2020 19:46:47.462 - ERROR - Simconnect exception - 20
13-12-2020 19:46:47.462 - ERROR - Simconnect exception - 20
13-12-2020 19:46:47.462 - ERROR - Simconnect exception - 20
13-12-2020 19:47:35.037 - Removing aircraft 'KLM127' - User '82.72.105.226' - ID '22- Sub 'DC-6 United Air Lines 1958'
13-12-2020 19:47:35.037 - Delisting aircraft 'KLM127' - User '82.72.105.226' - Model 'PMDG DC-6B KLM Royal Dutch Airlines (PH-DFI | 1959)'
13-12-2020 19:47:37.651 - Listing aircraft 'KLM127' from '82.72.105.226' - Model 'PMDG DC-6B KLM Royal Dutch Airlines (PH-DFI | 1959)'
13-12-2020 19:47:37.738 - Injecting aircraft 'KLM127' - User '82.72.105.226' - Model 'PMDG DC-6B KLM Royal Dutch Airlines (PH-DFI | 1959)' - Sub 'DC-6 United Air Lines 1958'
13-12-2020 19:47:37.764 - Aircraft injected 'KLM127' - User '82.72.105.226' - ID '23' - Sub 'DC-6 United Air Lines 1958'
13-12-2020 19:47:47.480 - ERROR - Simconnect exception - 20
13-12-2020 19:47:47.480 - ERROR - Simconnect exception - 20
13-12-2020 19:47:47.480 - ERROR - Simconnect exception - 20
13-12-2020 19:47:47.480 - ERROR - Simconnect exception - 20
13-12-2020 19:47:47.480 - ERROR - Simconnect exception - 20
13-12-2020 19:48:16.116 - Removing aircraft 'KLM127' - User '82.72.105.226' - ID '23- Sub 'DC-6 United Air Lines 1958'
13-12-2020 19:48:16.116 - Delisting aircraft 'KLM127' - User '82.72.105.226' - Model 'PMDG DC-6B KLM Royal Dutch Airlines (PH-DFI | 1959)'
13-12-2020 19:48:35.406 - Removed node '82.72.105.226'
13-12-2020 19:50:25.661 - Removing aircraft 'PHGJH' - User '82.73.99.91' - ID '21- Sub 'Carenado C90B King Air Japan Maritime Self-Defense'
13-12-2020 19:50:25.661 - Delisting aircraft 'PHGJH' - User '82.73.99.91' - Model 'C90B King Air Maritime'
13-12-2020 19:50:25.661 - Removed node '82.73.99.91'