Unhandled Exception Error- "The Cloud file provider is not running"

Report problems with JoinFS.
Post Reply
Pylotjon
Posts: 7
Joined: Sat Feb 06, 2021 5:03 pm

Unhandled Exception Error- "The Cloud file provider is not running"

Post by Pylotjon »

Im receiving the above error. I've tried uninstalling, cleaned registry, manually deleted install folder, running and installing as administrator, etc... Keep getting same issue. Im running Win 10 and all patches are up to date. Any thoughts?
User avatar
Peter
Site Admin
Posts: 1800
Joined: Fri Sep 23, 2016 8:51 am

Re: Unhandled Exception Error- "The Cloud file provider is not running"

Post by Peter »

I've not seen that error before, but doing a search online it seems to be to do with Microsoft OneDrive. JoinFS doesn't use OneDrive so I don't know why you would be seeing this error when installing JoinFS.

There appears to be quite a lot of information online about this particular error so I'd suggest having a look through them and see if you can find a solution.

Peter
Pylotjon
Posts: 7
Joined: Sat Feb 06, 2021 5:03 pm

Re: Unhandled Exception Error- "The Cloud file provider is not running"

Post by Pylotjon »

That is strange, but i've tried installing on 2 seperate physical drives, not my oneDrive. I did try deleting and recreating the firewall rule for it and am testing now. That may have fixed it...
Pylotjon
Posts: 7
Joined: Sat Feb 06, 2021 5:03 pm

Re: Unhandled Exception Error- "The Cloud file provider is not running"

Post by Pylotjon »

ok, that didnt fix it. Going to try installing previous version and see what that does..
Pylotjon
Posts: 7
Joined: Sat Feb 06, 2021 5:03 pm

Re: Unhandled Exception Error- "The Cloud file provider is not running"

Post by Pylotjon »

Still getting this error and only on P3Dv5. Works fine with MSFS. I've deleted all OneDrive related files and app, tried connecting via VPN, verified the server IP and port, and this keeps popping up. Very strange.
User avatar
Peter
Site Admin
Posts: 1800
Joined: Fri Sep 23, 2016 8:51 am

Re: Unhandled Exception Error- "The Cloud file provider is not running"

Post by Peter »

Which application is actually reporting this error? Is it JoinFS or P3D? If it is JoinFS do you get a call trace displayed in the window?

Peter
Pylotjon
Posts: 7
Joined: Sat Feb 06, 2021 5:03 pm

Re: Unhandled Exception Error- "The Cloud file provider is not running"

Post by Pylotjon »

Hi Peter:

It occurs when I launch JoinFS as both admin or normal. I just went through the registry and did notice that all of my A2A aircraft had files installed with pats going to the old OneDrive, so thought maybe model matching or something was going on, so I deleted all of those and it didnt change anything. This also is only happening with P3Dv5 and not MSFS.

After launch, I can click Continue and the client will run, I can select a hub to attach, but I cant see other users Im flying with at the airport im at. I really appreciate you taking a look at this...

Here's the detailed dump I get:
ee the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.IOException: The cloud file provider is not running.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.ReadCore(Byte[] buffer, Int32 offset, Int32 count)
at System.IO.FileStream.Read(Byte[] array, Int32 offset, Int32 count)
at System.IO.StreamReader.ReadBuffer()
at System.IO.StreamReader.ReadLine()
at JoinFS.ôïöùèøïòáþàç.ñöáê()
at JoinFS.ôïöùèøïòáþàç.Load()
at JoinFS.öæíõôèåä.úþöïñòíàêéì(Object úûàåùç, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.9151 (WinRelRS6.050727-9100)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
JoinFS
Assembly Version: 1.0.0.0
Win32 Version: 2.1.5.0
CodeBase: file:///C:/Program%20Files%20(x86)/JoinFS/JoinFS.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.9149 (WinRelRS6.050727-9100)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.9149 (WinRelRS6.050727-9100)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.9149 (WinRelRS6.050727-9100)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.9153 (WinRelRS6.050727-9100)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.9149 (WinRelRS6.050727-9100)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.FlightSimulator.SimConnect
Assembly Version: 10.0.61259.0
Win32 Version: 10.0.61637.0 (FSX-Xpack.20070926-1421)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/Microsoft.FlightSimulator.SimConnect/10.0.61259.0__31bf3856ad364e35/Microsoft.FlightSimulator.SimConnect.dll
----------------------------------------
msvcm80
Assembly Version: 8.0.50727.9672
Win32 Version: 8.00.50727.9672
CodeBase: file:///C:/WINDOWS/WinSxS/x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9672_none_d08f9da24428a513/msvcm80.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Pylotjon
Posts: 7
Joined: Sat Feb 06, 2021 5:03 pm

Re: Unhandled Exception Error- "The Cloud file provider is not running"

Post by Pylotjon »

Another item I notice when I do try to join a hub is in the Join FS client, the 2 fields that show the connection info- The server field used to show the name of the hub, but now it only shows the server IP and port 6112. Not sure if that helps but that was another item i was looking at...
User avatar
Peter
Site Admin
Posts: 1800
Joined: Fri Sep 23, 2016 8:51 am

Re: Unhandled Exception Error- "The Cloud file provider is not running"

Post by Peter »

I have located the piece of code where the problem is occurring. I will put something in place so that more information about the file being accessed is shown. This will be in v2.2.2 which will be out as a test release sometime in the next week or so.
Pylotjon wrote: Sat Apr 03, 2021 2:46 pm Another item I notice when I do try to join a hub is in the Join FS client, the 2 fields that show the connection info- The server field used to show the name of the hub, but now it only shows the server IP and port 6112. Not sure if that helps but that was another item i was looking at...
Which version are you seeing this with, is it v2.1.5?

Peter
Pylotjon
Posts: 7
Joined: Sat Feb 06, 2021 5:03 pm

Re: Unhandled Exception Error- "The Cloud file provider is not running"

Post by Pylotjon »

Yes, and I also tried it with the 3 previous versions a couple of weeks ago...
Post Reply